To book an appointment, submit an online request. If you cannot access online services please call the practice on 0118 9427241.
Please do not use the form on the links above for any medical emergency. In an emergency, call 999.
If you are unwell and need to be seen the same day, please contact the practice on 0118 9427241. One of our doctors will discuss your condition with you and advise accordingly. If appropriate, the GP will arrange an urgent appointment for the same day.
If you have been invited for a routine appointment (e.g. smear test or vaccination) and need to change or cancel it, please contact the practice on 0118 9427241.
If you booked your appointment online via a self-booking link you can change and cancel the appointment up until 12 hours before the appointment by using the same link. If you can't change or cancel your appointment online - or if you need to make a change with less than 12 hours until your appointment - then please call the practice on 0118 9427241.
Requests for emergency visits take priority at all times. For a home visit please call the practice on 0118 9427241 before 10.30am so that the doctors have enough time to arrange their visits in order of priority and avoid unnecessary delays.
Home visits are for people whose illness renders them truly housebound.
Typical examples of home visits are for people who are:
See our home visits page for more information.
If you need medical attention or advice outside our operating hours please ring 111.
111 is available 24 hours a day, 7 days a week and 365 days a year. Calls from mobiles and landlines are free and the service is intended to respond to people’s health and social care needs when:
In the event of a life threatening situation dial 999
General information on health service can also be obtained by accessing the NHS CHOICES website www.nhs.uk
A&E or 999
Emergency services are very busy. They should only be used in very serious or life threatening situations.
When is it an emergency?
When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs urgent care. You should seek medical attention by either taking the casualty to A&E or by phoning 999 for an emergency ambulance.
If the emergency is a critical or life-threatening situation like the following examples and in any of these instances, you should seek urgent medical attention by dialling 999:
Remember to remain calm, do everything you can to help the person, but don't put yourself in danger and don't give the person anything to eat, drink or smoke.
People with signs of a heart attack, which might include crushing central chest pain often accompanied by shortness of breath, sweating and vomiting, need urgent medical help and an ambulance should be called immediately by dialling 999.
For conditions like heavy blood loss, suspected broken bones, deep wounds such (as stab wounds) and foreign bodies in eyes or ears which are not life-threatening (and where the patient can travel), they should be taken to the nearest A & E Department.
